The primary objective of The Integrators in implementing a customer management system is in meeting your requirements. This will involve the enhancement of SalesLogix and development of functionality that does meet the exact requirements. 

The Integrators has built up a team of qualified and experienced technical staff who can support the following requirements:

• Customer Requirements Analysis and specification
• Customisation and configuration
• Development of interfaces and integration
• Visual Basic and SQL development and integration
• Database and screen configuration
• Installation, usage documentation, training and support
• Automated process development
• User and systems testing
• Hardware evaluations and upgrade recommendations

Our expertise is supplemented by backup support and assistance through SalesLogix themselves.

Check out our information on what to look for in implementing a CRM system, and selecting a vendor.

Implementation Procedure

Requirements Analysis and Needs Definition - The first step in the development process is to define what your exact requirements are.

Functional Design and system specifications -. We develop a plan of the system based on the requirements provided, and record details of any development, reports or other requirements that will need to be developed.

Customisation and Development - SalesLogix customisation includes development of additional screens/forms and other custom functionality, including database connections, and VB scripting, primarily top meet the specific needs of individual organisation's.

Configuration and Installation - includes installation of servers and workstations and  configuration of all aspects of the system, including web servers, and custom configuration.

The power of our products lie in their ease of use and development capability, which is carried out through the use 
of the SalesLogix Architect. This allows the development of extensive screen customisation's and Visual Basic scripting using standard Windows controls and commands. 

The powerful development capability allows you to develop, automate and enhance SalesLogix's powerful base product functionality. Development and customisation's align the products with the specific needs that individual organisation's have. 

The Integrators have a team of dedicated technical staff that specialize in the development of our products, and we can automate almost any function that relates to people your business deals with. This assists in harnessing the full functionality of your system, and increase effectiveness immediately. All customisation's are carried out with in depth consultation with the customer, to determine their exact requirements, with the end result of improved business results in mind.

Training

Our core training for SalesLogix products is designed to be either standard or tailored to meet the Customer's individual needs. There are two levels of Training which we hold in our dedicated training facilities in Auckland and Wellington.

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